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My Smart card has been changed. Would the available cash on my old card be transferred to my new card?

When your smart card is changed, the money available on your old card which you loaded from the cash loading kiosks is transferred to your new card automatically.  If you realize a problem about the money transfer you can visit https://portal.metu.edu.tr and find SmartCard Service. After you login into the system, you can report your issue via Report Problem link.