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Can I transfer the virtual money left on my METU ID card back to my account? |
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I am a METU staff. Can I get an ID card for my wife/husband? |
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I cannot get in/out at the electronic card pass system of the departments. What should I do? |
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I found my smart card after I have lost it. what should I do? |
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I have changed my Smart ID card. Do I have to reactivate my new ID card on Cüzdanmatik machines? |
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I have graduated. Would the available cash on my revoked card be returned to me? |
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In case of the need to change my Smart ID card, would the virtual money on my old card be transferred to my new ID card? |
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My Smart card has been changed. Would the available cash on my old card be transferred to my new card? |
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My smartcard is broken, what should I do? |
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My smartcard is lost/stolen. What should I do? |
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Smart ID card that is paired with the account / credit card was canceled. Will the virtual money I loaded be turned in automatically? |
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The information displayed on the screen of the Netmatik devices does not belong to me. What is the reason? |
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The refund that I requested has still not been loaded to my smart card. What could be the problem? |
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Virtual money that I have deposited on my smartcard was set to zero just after I deposited or after I used it for a few times. What should I do? |
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When I inserted my smartcard into the new cüzdanmatik machines, it does not confirm my password and I receive a message stating "Teknik nedenlerden ötürü şu anda hizmet veremiyoruz. Lütfen daha sonra tekrar deneyiniz." |
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When is the money in smart ID card transferred to paired bank card if the smart ID card is cancelled? |
