-A +A


Can I transfer the virtual money left on my METU ID card back to my account?
I am a METU staff. Can I get an ID card for my wife/husband?
I cannot get in/out at the electronic card pass system of the departments. What should I do?
I found my smart card after I have lost it. what should I do?
I have changed my Smart ID card. Do I have to reactivate my new ID card on Cüzdanmatik machines?
I have graduated. Would the available cash on my revoked card be returned to me?
In case of the need to change my Smart ID card, would the virtual money on my old card be transferred to my new ID card?
My Smart card has been changed. Would the available cash on my old card be transferred to my new card?
My smartcard is broken, what should I do?
My smartcard is lost/stolen. What should I do?
Smart ID card that is paired with the account / credit card was canceled. Will the virtual money I loaded be turned in automatically?
The information displayed on the screen of the Netmatik devices does not belong to me. What is the reason?
The refund that I requested has still not been loaded to my smart card. What could be the problem?
Virtual money that I have deposited on my smartcard was set to zero just after I deposited or after I used it for a few times. What should I do?
When I inserted my smartcard into the new cüzdanmatik machines, it does not confirm my password and I receive a message stating "Teknik nedenlerden ötürü şu anda hizmet veremiyoruz. Lütfen daha sonra tekrar deneyiniz."
When is the money in smart ID card transferred to paired bank card if the smart ID card is cancelled?
Subscribe to Smartcard