How can I change my password? What should I beware of in picking a new password?
To change the password for your user code on Central Servers:
From the User Account Management Page:
Posted on: 23/12/2014
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The individual/department I want to transfer a document to is not showing up on EBYS. What should I do?
You can contact ebys-destek@metu.edu.tr and explain the situation.
Posted on: 09/04/2025
While sending an e-mail I get the message "blocked by SpamAssasin" alert message. Why?
It is planed to reduce the number of "spam" e-mail messages out going from METU with the usage of a spam filter. Within the scope of such an action, when an e-mail message gets stuck in the spam filter, an alert message will be relayed to the user via the e-mail program being used.
Posted on: 23/12/2014
I am getting a “not authorized” message on the web page I have created by using my METU user account. What should I do?
If you are getting a "not authorized" message on the web page you have designed using your METU central user account, this means that there is a problem in right of access to the page. You can overcome this problem by using one of the methods below;
Posted on: 23/12/2014
Can I delete a document I have created accidentally or for testing?
Documents that have not been sent to confirmation will stay in your archive as a deleted document after you delete the content and click the "İptal" button.
After a document has been sent to confirmation, it is recorded with a number, and it can not be deleted.
Posted on: 07/04/2025
While viewing past documents from the Geçmiş section, the same document is listed more than once, why is that?
Everytime a document gets sent and returns, these processes are recorded in the system. The document will be listed as many times as the document is sent to the individual, so this situation is normal.
Posted on: 14/04/2025
I get a warning message says “Your smart card has been canceled/out of use. Please apply your University” What should I do?
Your smartcard might have been canceled since you’re retired/graduated or your working period has finished.
Posted on: 25/10/2021
How can I save a document I sent for signing as a template?
It is not possible to save a document as a template after sending it for signing, you should save it beforehand. If the person you sent the document for signing refunds the document without signing it, it is possible to save the document as a template.
Posted on: 09/04/2025
I want to prepare a document in English, what can I do?
You can change the addressing section on the document to English by using the "Belgede Görüntülenecek Muhatap Alanını Güncelle" feature.
But sections such as topics, e-signatures can only be in Turkish as of now. To make it available in English is currently in the planning process.
Posted on: 26/03/2025
How can I change my Alumni Account password? What should I beware of in picking a new password?
To change the password for your user code on Central Servers:
Posted on: 30/09/2021
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