How can I update the operating system of my computer?
If you are using Windows 11 operating system, select;
Select the Start button, then click on Settings.
Update & Security. Click on Update & Security.
Posted on: 23/12/2014
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I cannot connect VPN Service even if I entered my user code and password correctly. What could be the problem?
First of all, please check your user code and password combination using https://useraccount.metu.edu.tr/. You can also specify recovery e-mail address from that page.
Posted on: 23/12/2014
I cannot access it with the NES application access password come from Kamu SM, what should I do?
Certified Electronic Signature (CES/NES) application access password validity period is 6 months.
Posted on: 06/05/2021
How can I use e-signatures in EBYS? [Windows - Step Three: How can I download the DSClient application?]
1- Download the appropiate version of the DSClient application to your computer and complete the installation.
Posted on: 19/03/2025
How can I connect to the Central Server Systems from campus?
Within the METU Campus you can reach the central servers named Beluga and Orca.
Posted on: 23/12/2014
My Internet connection is very slow. What is the problem?
Our users are sharing the common Internet bandwidth of campus network. Connection speed of every user decreases as much as the number of the users sharing the network increases.
Posted on: 23/12/2014
Can I add the information of multiple files to one document?
Yes,you can. After adding the information of the first file from the "ilgi ekleme" section and pressing "Tamam", you can add the information of other files by clicking the "ilgi ekle" button again.
Posted on: 26/03/2025
How can I find out the MAC (physical) address on a Samsung Smartphone?
To locate the MAC Address of your WiFi-enabled Samsung smartphone, follow these steps:
Posted on: 23/12/2014
What should I do to reactivate the IP access of a computer that I am responsible of as a coordinator?
If an IP access of a computer that is related to you as a department computer coordinator has been restricted, you should follow the steps below:
Posted on: 23/12/2014
How can I view the attachments on a document?
You can view and download the attachments on a document by clicking the "Ekli Dosyalar" button to the right of the document you are viewing.
Posted on: 14/04/2025
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