Can I transfer the virtual money left on my METU ID card back to my account?
Yes, you can transfer your virtual money back to your bank account. To do this, you should go to "muhasebe şefliği" department located in cafteria.
Posted on: 23/12/2014
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Can I add the information of multiple files to one document?
Yes,you can. After adding the information of the first file from the "ilgi ekleme" section and pressing "Tamam", you can add the information of other files by clicking the "ilgi ekle" button again.
Posted on: 26/03/2025
How to Fill Out the Health Reports Form in EBYS?
Within our university, the Health Reports Form available in EBYS must be filled out in accordance with the rules determined by the Department of Personnel Affairs.
Posted on: 26/05/2025
Some of e-mails, although not spam, arrive at the SPAMBOX folder. What should I do?
Forward the e-mail with full header information and the body part by opening a support ticket via https://itsupport.metu.edu.tr.
Posted on: 23/12/2014
I forgot the web user account's password, How can I learn it?
If you forget the web user account's password, you should follow the procedures written at http://faq.cc.metu.edu.tr/faq/i-forgot-my-password-where-can-i-apply
Posted on: 15/04/2015
How can I update the operating system of my computer?
If you are using Windows 11 operating system, select;
Select the Start button, then click on Settings.
Update & Security. Click on Update & Security.
Posted on: 23/12/2014
My unit’s contact information on the internal letterhead appears incorrect. How can it be corrected?
In internal documents created in EBYS, the letterheads prepared by the Graphic Design Unit and listed at http://www.metu.edu.tr/tr/gkk/antetli-kagitlar are used.
Posted on: 26/05/2025
How can I find out the MAC (physical) address on an Android Smartphone?
1. Under your Applications, select Settings.
2. At the very bottom of the list, choose "About Device (Android Phones may say About Phone).
Posted on: 23/12/2014
While sending an e-mail I get the message "blocked by SpamAssasin" alert message. Why?
It is planed to reduce the number of "spam" e-mail messages out going from METU with the usage of a spam filter. Within the scope of such an action, when an e-mail message gets stuck in the spam filter, an alert message will be relayed to the user via the e-mail program being used.
Posted on: 23/12/2014
I deleted the Certified Electronic Signature (E-signature) Application E-mail from Kamu SM. What should I do?
If the Certified Electronic Signature application e-mail sent from Kamu SM is accidentally deleted, an automatic password e-mail is sent by the system once a week to the e-mail address notified to Kamu SM from our institution.
Posted on: 03/05/2021
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