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You need to scan/tap your smartcard to payment/load devices at most 3 cm distance (approximately 2 fingers).
Posted on: 25/10/2021
You can get an error message while you are loading money to your smartcard with your foreign bank card. You may contact with your bank to check it.
Posted on: 27/12/2021
When your smart card is changed, the virtual money available on your old card which you loaded from the cash loading kiosks or odtucard is transferred to your new card automatically. To do this, you need to tap your new card to one of the cash loading kiosks located in Cafeteria
Posted on: 23/12/2014
When your smartcard is cancelled, you should apply to accounting department located in the Cafteria in order to take your virtual money back to your debit/credit card.
Posted on: 07/03/2016
When you change your smartcard because of various reasons (loss, stolen, broken, impairment etc.) the virtual money kept in your old smartcard is automatically transferred to your new smartcard.
Posted on: 23/12/2014
Posted on: 23/12/2014
Yes, you can transfer your virtual money back to your bank account. To do this, you should go to "muhasebe şefliği" department located in cafteria.
Posted on: 23/12/2014
Posted on: 23/12/2014
If you have received a new CES (Certified Electronic Signature) card and you want to create a PIN, if you do not know the PIN code of your current CES, or if you have entered and locked your PIN by entering it incorrectly 3 times, you
Posted on: 05/05/2021
If you have lost your existing card reader, you can individually request a new card reader via KamuSM at the address below.
Posted on: 03/05/2021
