How can I find out the MAC (physical) address on a BlackBerry Smartphone?
BlackBerry 4.5 - 5.0 versions:
Posted on: 23/12/2014
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Some of e-mails, although not spam, arrive at the SPAMBOX folder. What should I do?
Forward the e-mail with full header information and the body part by opening a support ticket via https://itsupport.metu.edu.tr.
Posted on: 23/12/2014
How to Fill Out the Health Reports Form in EBYS?
Within our university, the Health Reports Form available in EBYS must be filled out in accordance with the rules determined by the Department of Personnel Affairs.
Posted on: 26/05/2025
I cannot connect VPN Service even if I entered my user code and password correctly. What could be the problem?
First of all, please check your user code and password combination using https://useraccount.metu.edu.tr/. You can also specify recovery e-mail address from that page.
Posted on: 23/12/2014
I forgot the web user account's password, How can I learn it?
If you forget the web user account's password, you should follow the procedures written at http://faq.cc.metu.edu.tr/faq/i-forgot-my-password-where-can-i-apply
Posted on: 15/04/2015
What should I do after removing the virus from my computer?
If your IP (Internet Protocol) access has been restricted by METU-CC you ask to hotline@metu.edu.tr to find out the reason.
Posted on: 23/12/2014
How can I use the Dağıtım Onayı feature?
For documents in EBYS that need to be transferred with the permission of a superior, it is advised to use the "Dağıtım Onayı" feature instead of "Sevk Et".
Posted on: 07/04/2025
How can I connect to the Central Server Systems from campus?
Within the METU Campus you can reach the central servers named Beluga and Orca.
Posted on: 23/12/2014
When I use ‘For Foreign Applicants’ link, "Your email information does not exist in the system. Check your email or use 'New User' link..." message. What can I do?
Make sure that the e-mail you have used for the application is correct. If you are sure, then please follow the instructions by clicking the 'New User' link.
Posted on: 23/12/2014
What does the "Kontrole Gönder" button do while preparing a document?
If the document needs to be checked by someone before proceeding to the confirmation process, the "Kontrole Gönder" button can be used.
Sending a document for checking
Posted on: 14/04/2025
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