How can I find out the MAC (physical) address on a Windows Mobile Device?
To locate the MAC Address of your Windows Mobile device, follow these steps:
Posted on: 23/12/2014
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Can I access EBYS from outside the campus?
For safety precautions and with the confirmation from the university administration, EBYS access outside the campus can only be provided through VPN services. EBYS can be accessed at all times, directly if the user is in campus, or through VPN services if they are outside the campus.
Posted on: 24/03/2025
What do the numbers in EBYS mean?
There are three different numbers in EBYS:
Posted on: 11/04/2025
How can I find out the MAC (physical) address on a BlackBerry Smartphone?
BlackBerry 4.5 - 5.0 versions:
Posted on: 23/12/2014
Some of e-mails, although not spam, arrive at the SPAMBOX folder. What should I do?
Forward the e-mail with full header information and the body part by opening a support ticket via https://itsupport.metu.edu.tr.
Posted on: 23/12/2014
How to Fill Out the Health Reports Form in EBYS?
Within our university, the Health Reports Form available in EBYS must be filled out in accordance with the rules determined by the Department of Personnel Affairs.
Posted on: 26/05/2025
I cannot connect VPN Service even if I entered my user code and password correctly. What could be the problem?
First of all, please check your user code and password combination using https://useraccount.metu.edu.tr/. You can also specify recovery e-mail address from that page.
Posted on: 23/12/2014
I forgot the web user account's password, How can I learn it?
If you forget the web user account's password, you should follow the procedures written at http://faq.cc.metu.edu.tr/faq/i-forgot-my-password-where-can-i-apply
Posted on: 15/04/2015
What should I do after removing the virus from my computer?
If your IP (Internet Protocol) access has been restricted by METU-CC you ask to hotline@metu.edu.tr to find out the reason.
Posted on: 23/12/2014
How can I use the Dağıtım Onayı feature?
For documents in EBYS that need to be transferred with the permission of a superior, it is advised to use the "Dağıtım Onayı" feature instead of "Sevk Et".
Posted on: 07/04/2025
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