Frequently Asked Questions

Önceden mesajları alabiliyorken, belli bir tarihten sonra alamamaya başladıysanız kullanıcı hesabınızın ve/ya liste üyeliğinizin ayarlarında değişiklik meydana gelmiş olabilir.

In the scope of the Forwarding Service, the e-mail addresses of graduated students in the e100001@metu.edu.tr format are left active for a term after graduation (for Spring term graduates till the March of the next year and for Fall graduates till November of the same year) and terminated and directed to an indicated e-mail address forever, at the end of that duration . For prospective graduate students, a warning message is sent 6 months before, stating that their account will be terminated, followed by a reminding message 1 month before the termination.

You can change your user account's password and define your recovery e-mail address to which your new password will be sent when you forget your password from the METU User Account Management page (https://useraccount.metu.edu.tr/).

In addition, the students who have newly registered to our University, should select their permanent password, recovery e-mail address and METU e-mail address before signing in central server systems.

Install a licensed antivirus program such as Symantec , Norton, McAfee etc. and always keep it updated. An antivirus program that has not been updated is helpless against newly devised viruses.
Keep your operating system updated.
Instead of Microsoft Outlook or Outlook Express, prefer to use Mozilla Thunderbird or any of the webmail services provided by METU-Mail since these are more reliable against viruses that seep through gaps in Microsoft Outlook ve Outlook Express.
Unless necessary do not turn on file sharing.

E-mail messages sent from a usermetu.edu.tr structured e-mail address to an e-mail address with the same structure;
in other words, e-mail
messages
with "usermetu.edu.tr" for both the "To:" and "From:" fields (the sender and the recipient are the same) are blocked
unless they are sent via
"mail.metu.edu.tr" server.

To change the password for your user code on Central Servers:

From the User Account Management Page:

Sign in to User Account Management web page with your user code and password from the address below
https://useraccount.metu.edu.tr
Then click Change Password.

You can access your e-mail on the central server by SquirrelMail, Horde, Wapmail,
Pine or using e-mail client programs (Microsoft Outlook Express, Netscape Messenger, Mozilla Thunderbird etc.) that can be loaded on your computer, or also send e-mail.

For our members' and students' secure off-the-campus connection to the resources that METU Library has membership to, Off-Campus Web Caching Service has been started.

The procedures to be followed to use service has been given below. In condition that the users connect to the sources inside METU or via the dial up connection service of METU, it's not needed to follow these steps.

For the users who stay in the dormitories and want to use the local cable network, the first step is that the dormitory manager registers the user in the dormitory automation system.

This process is conducted by the manager of the dormitories for each student during the registration to the dormitories. After the dormitory manager completes the registration, users have to sign in with their central system user name and password at https://netregister.metu.edu.tr

If an IP access of a computer that is related to you as a department computer coordinator has been restricted, you should first solve the problem listed on affected.metu.edu.tr that caused restriction. In order to remove the restriction, sign in www.netregister.metu.edu.tr with your user name and password.     If the access of a device related to you has been restricted, a warning is displayed on the top of the screen. Click View Details.     You can see the list of restricted IP and MAC addresses on the next screen.